Cookie Management and Explicit Consent Statements

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PRIVACY NOTICE ON THE PROTECTION OF PERSONAL DATA

In accordance with Article 10, “Data Controller’s Obligation to Inform”, of Personal Data Protection Law No. 6698 (“KVKK”), published in the Official Gazette No. 29677 of 7 April 2016, which aims to protect the fundamental rights and freedoms of individuals, in particular the right to privacy, in the processing of personal data, and with the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform, published in the Official Gazette No. 30356 of 10 March 2018, we, TURKUAZ SAĞLIK HIZMETLERİ MEDİKAL TEMİZLİK KİMYASAL ÜRÜNLER SANAYİ VE TİCARET A.Ş. (the “Company”), located at AKÇABURGAZ MAH. MUHSİN YAZICIOĞLU CAD. NO: 45 İÇ KAPI NO: 5 ESENYURT / ISTANBUL, aim to inform you, as data controller, about your personal data that we process through this Privacy Notice.

PERSONAL DATA PROCESSED

Within the scope of your relationship with the Company, the following personal data is processed:

• Identity information: name and surname,
• Contact information: address, e-mail, telephone number,
• Legal transaction information: information in case files and in correspondence with judicial authorities,
• Financial information: bank, account and card details, invoice and debt information, credit and risk information,
• Customer transaction information: order information, request information, invoice, promissory note and cheque details, purchase history.

PURPOSES OF PROCESSING PERSONAL DATA

Your personal data obtained within the scope of your relationship with the Company is processed for the following purposes:

• Running product sales processes,
• Providing after-sales support services for products,
• Running the process of preparing customised products,
• Carrying out communication activities,
• Running accounting and finance processes,
• Managing requests and complaints,
• Informing customers,
• Running the marketing processes for products and services,
• Carrying out customer satisfaction activities,
• Sending information about products, publications, events and business life, invitations to events, greetings and promotional messages,
• Organising events and activities,
• Running contract processes,
• Running reporting processes,
• Running deferred-payment sales processes,
• Running shipping and courier processes,
• Running customs and logistics processes,
• Following up, conducting and reporting legal matters,
• Providing information to authorised persons, institutions and organisations.

TRANSFER OF PROCESSED PERSONAL DATA

Under the provisions of KVKK on the transfer of personal data, your personal data may be transferred, to the extent required by the purposes set out in Article 2 of this Privacy Notice, to authorised institutions and organisations in Türkiye, to our business partners, to our suppliers and to their authorised representatives.

METHODS AND LEGAL GROUNDS FOR COLLECTING PERSONAL DATA

Your personal data is collected orally, in writing or electronically when your legal relationship with our Company is established and for as long as it continues, from you, from third parties and from legal authorities, through tools such as the website, mobile applications, e-mail, telephone and application forms, and through written or oral communication channels with our Company. Personal data collected in this way is processed on the following legal grounds set out in Articles 5, 8 and 9 of KVKK:

• Obtaining explicit consent,
• It is expressly provided for in the legislation to which our Company is subject, in particular the Turkish Commercial Code,
• The processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of that contract,
• It is mandatory to fulfil a legal obligation,
• Data processing is mandatory for the establishment, exercise or protection of a right,
• Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

RIGHTS OF THE DATA SUBJECT WHOSE PERSONAL DATA IS PROCESSED

Under Article 11 of KVKK, you have the following rights regarding your personal data:

• To learn whether personal data is being processed,
• To request information about the processing if personal data has been processed,
• To learn the purpose of processing and whether the data is used for its intended purpose,
• To know the third parties in Türkiye or abroad to whom the personal data has been transferred,
• To request rectification if the personal data has been processed incompletely or incorrectly,
• To request the erasure or destruction of the personal data,
• To request that the rectification, erasure or destruction be notified to the third parties to whom the personal data has been transferred,
• To object to a result against you arising from the analysis of the processed data exclusively by automated systems,
• To claim compensation for damage suffered as a result of the unlawful processing of personal data.

CONTACTING US ABOUT YOUR RIGHTS AND REQUESTS

Under Article 11 of KVKK, you may submit your requests regarding your legal rights over your personal data with a petition prepared in accordance with the conditions of the Communiqué on the Procedures and Principles of Application to the Data Controller, by hand with identity verification or through a notary, to AKÇABURGAZ MAH. MUHSİN YAZICIOĞLU CAD. NO: 45 İÇ KAPI NO: 5 ESENYURT / ISTANBUL. You may also send them to the registered electronic mail (KEP) address turkuazsaglik@hs01.kep.tr using a secure electronic or mobile signature, or to info@turkuazsaglik.com.tr from the e-mail address registered in our company system that you have previously notified to us and that we have confirmed.